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HID DigitalPersona

HID DigitalPersona
Formerly Crossmatch

Overview

What is HID DigitalPersona?

HID DigitalPersona (formerly Crossmatch) provides a comprehensive multi-factor authentication solution. The vendor’s value proposition is that their solution frees users from cumbersome login activities while making it easy for an IT Team to secure access to their networks, data and…

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Recent Reviews
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Awards

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Pricing

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HID DigitalPersona

$3.75

On Premise
per user per month

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is HID DigitalPersona?

The HID DigitalPersona multi-factor authentication software offers a new way to provide authentication services to users. Whereas traditional 2FA/MFA solutions are stuck on “what you have/what you know”, DigitalPersona leverages an array of authentication methods to access public and corporate network resources. Enterprise users can gain access to their cloud applications, such as Microsoft 365, VPNs, corporate networks, Windows desktops, and Citrix applications . Consumers can confirm their identity and authenticate transactions.

Balancing security and usability, HID DigitalPersona boasts one of the widest arrays of authentication factors in the industry. This includes one-time passwords, mobile-based push, smartcards, security keys, risk- and context-based methods, and biometrics, such as fingerprint, face, and behavioral keystroke.

HID DigitalPersona Competitors

HID DigitalPersona Technical Details

Deployment TypesOn-premise
Operating SystemsWindows
Mobile ApplicationApple iOS, Android, Windows Phone
Supported CountriesMost Countries except companies included in US Embargo

Frequently Asked Questions

HID DigitalPersona (formerly Crossmatch) provides a comprehensive multi-factor authentication solution. The vendor’s value proposition is that their solution frees users from cumbersome login activities while making it easy for an IT Team to secure access to their networks, data and applications.

The Okta Identity Cloud and Imprivata OneSign are common alternatives for HID DigitalPersona.

Reviewers rate Usability and Support Rating and Implementation Rating highest, with a score of 9.

The most common users of HID DigitalPersona are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(173)

Attribute Ratings

Reviews

(1-25 of 56)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
After using HID DigitalPersona i log into my work system using my fingerprint rather than the old method of entering username and password manually, it is quicker and safer to do this than trying to remember a complicated password.
I use this tool to provide new hires with secure login information at the time of onboarding which enables them to access company computers and applications smoothly.
It takes a lot of time to track employees working hours manually, enabling employees to securely clock in and out using their fingerprints through the integration of HID DigitalPersona with a time and attendance system guarantees precise and automated timekeeping data.
  • Implementing 2FA with HID DigitalPersona to grant access to HR systems that hold private employee information to reduce the risk of data breaches and secure the data safely.
  • We have linked our current time and attendance system with HID DigitalPersona where employees can easily clock in and out of their shifts by using secure pins or fingerprint scans this has reduced administrative burden.
  • We combined a safe electronic signature platform with HID DigitalPersona which helped employees to sign these documents electronically with just a fingerprint to ensure authenticity.
  • Compatibility issues can make integrating HID DigitalPersona with time and attendance or existing HRIS systems difficult at times. This could result in longer implementation times and higher implementation costs due to the need for additional configuration or custom development work.
  • Deploying HID DigitalPersona throughout a large organization with a high employee count may come at a huge expense.
  • Sometimes PIN pads or fingerprint scanners malfunction, making it difficult for staff members to log in or gain access. To reduce interruptions, having a backup authentication technique or an easily accessible support system is crucial.
During the onboarding process, remote workers can enroll their fingerprints or create secure PINs. This eliminates the need for complicated passwords and enables them to safely access company resources and critical apps from remote locations. HID DigitalPersona's robust authentication techniques and access control features can assist you in adhering to data security laws.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
HID DigitalPersona helps me secure my computer Login and access to various work applications in a convenient way.
I Just touch the DigitalPersona reader with my finger to log in to my computer instead of entering a password each time . My fingerprint is scanned ,compared to the data stored and if they match access is granted. Compared to remembering and typing a complicated password, this is quicker and more secure.
Some business apps occasionally require Multi-factor Authentication in addition to my password for added security. I can use DigitalPersona as the second factor because it integrate with my daily use apps.
  • To make sure the fingerprint being scanned is authentic and not a spoof ( such as silicone or gelatin fake fingerprint), HID DigitalPersona's admin can add liveness detection, this provides an additional degree of security , particularly for applications that carry high risk, like access to financial data.
  • Fingerprint data is not stored by DigitalPersona on the system, rather than storing , it stores a mathematically derived template that is specific to our fingerprint but cannot be revered engineered, in the even of data breaches this makes it far more secure.
  • HID DigitalPersona frequently works with a variety of platforms and authentication standards, their seamless integration with current security systems and applications eliminates the need for complicated configuration or extra.
  • Due to physical injuries or specific medical conditions, fingerprint scanner are little challenging to use , a more inclusive technique like iris or facial recognition would be advantageous.
  • Wet, dry, or dirty finger can all have an impact on how well fingerprint scanner work, advance in sensor technology have potential to improve dependability in a variety of scenarios , guaranteeing steady operations despite minute differences in user's fingerprints.
  • Despite the good interoperability that HID DigitalPersona offers, there are extra configuration needed to integrate it with some legacy systems, Enhancing the ease of integration and guaranteeing smooth operations with greater variety of current security infrastructure would be advantageous.
When compared to typing in passwords, fingerprint scanning offers a much quicker and more convenient login process , our sales team securely access sales tools and customer data from any location, whether they are travelling , working remotely or in the office , due to fingerprint authentication, regardless of location this guarantees productivity and continuity. Resetting forgotten passwords is a frequent problem that can take up time for IT staff, HID DigitalPersona offers an authentication method that is more dependable and user-friendly, DigitalPersona helps the IT department reduce the number of support tickets related to passwords.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Smart card authentication,single sign-on, cloud and mobile app access, biometrics, VPN security, secure Windows logon, and on-premises app security are allhandled by HID DigitalPersona. It safeguards confidential information and increases efficiency.
  • HID DigitalPersona's support for smart card authentication, enterprises may employ smart card technology for secure access control and user authentication, enhancing security for vital systems and applications.
  • The security features of HID DigitalPersona are extended to mobile applications, enabling safe access from mobile devices while upholding strict authentication procedures and safeguarding company data while on the go.
  • HID for Cloud Application Security Sensitive data is protected in cloud environments thanks to HID DigitalPersona's strong security features, which include access control, data protection, and compliance with security regulations.
  • Organizations would have more security options and flexibility if multi-factor authentication techniques were more varied and adaptable, and supported emerging authentication technologies like FIDO2.
  • Simplifying identity management in hybrid and multi-cloud systems by deeper integration with cloud identity providers and platforms, like Azure AD and AWS IAM, will improve administrative efficiency and security.
  • Organizations would be able to expand the capabilities of HID DigitalPersona and easily incorporate authentication into their unique applications and workflows if they had access to strong developer tools, APIs, and SDKs for bespoke integrations and application development.
HID DigitalPersona works well fordistant work situations, regulated industries, and major corporations small businesses or outdated systems could findit less suitable.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
HID DigitalPersonais a vital component of our company, providing secure access controlacrossplatforms and appsto solve important business issues.Its biometric authentication streamlines user experience while enhancing security when combined with single sign-on systems.Regulation observance is made sure of, particularly in delicate sectors.As a key element of our authentication and access control approach, HID DigitalPersonamaximizes security, efficiency, and user happiness overall.
  • Strong access control for finance and healthcare is one way that HID DigitalPersona promotes compliance.
  • With MFA, HID DigitalPersona improves security and lowers the danger of unwanted access.
  • HID DigitalPersona enhances protection by dynamically adjusting security based on user activity.
  • improving analytics and reporting to have a better understanding of patterns in authentication.
  • enhancing MDM integration to improve mobile device management and security.
  • improving customisation choices to better meet security requirements of the enterprise.
HID DigitalPersona successfully satisfies strict compliance criteria.For basic authentication requirements, HID DigitalPersona could be too complicated.
Samarendra Mishra | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
HID DigitalPersona is very imperative for us. It allows us to manage all our systems under one centralized system. It has many options to provide access to data and resources it has many options to choose from in authentication methods.
  • Provides multiple ways to login
  • Provides protection and encrypts all our data
  • Can be used on any device which saves us money
  • It doesn't have proper documentation
  • It works on all devices but may not support all operating system
If one is looking for high security for their system and wants easier login access than HID DigitalPersona can be really good for them. It's easier to login as it provides many types of login methods such as biometrics and smart cards.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
HID Digital Persona is a great software it helps in creating a hassle free login process for employees and gives a secure and authentic way to rapidly login to the system which makes it way more easier for employees to work. Its multiple factors authentication is a great tool which helps login without password and the accessibility gets way too easier.
  • Multi Factor Authentication helps in securely managing the system
  • Passwordless login helps in hassle free login to system
  • Secure login to windows makes it easier to keep important data safe and secure
  • Digital Persona can improve some points into user interface and can help employees who are from non it background
  • It's user interface is friendly once you start using and a little complex for those who use it for first time
HID Digital Persona is a great software for security purposes and has a great Multi Factor Authentication that helps in a great way for employees to use it and have a hassle free login process which also allows employees to login password lessly into the windows to work which provides rapidness in the work.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We utilize HID DigitalPersona in our organization to provide strong authentication for a range of applications and systems. By offering improved security, guaranteeing compliance, permitting secure remote access, and enabling centralized control of authentication policies, it meets our business demands.
  • Provides an identification organizer
  • Multiple factor authentication
  • It does not always work the first time with the thumbprint
  • Additional items to add the credential generator
HID DigitalPersona enables us to authenticate and save across several devices. some employees use a single computer, while others use a mobile phone for work and swipe to enter the facility.
Dave Fromdahl | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are using HID DigitalPersona primarily for multifactor domain authentication on workstations across our entire organization and are using it a little bit for password management. With this, it allows very quick access to our desktops without compromising the complexity of our passwords. It also cuts down on the IT department constantly having to reset forgotten Active Directory passwords and saves time when it comes to resetting their own forgotten passwords to websites and applications.
  • Extremely good at domain authentication
  • Extremely good at security
  • Great at multifactor authentication
  • Biometric authentication
  • Password manager; credentials for websites must be set in IE, not Chrome or Firefox
  • Nothing can be done about it, but you must understand Active Directory and Group Policy to use this product
  • It is a little difficult to contact tech support but once you do, they are very good
Very good at domain authentication, MFA, etc.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We were looking for a solution for additional Windows authentication to integrate directly with Active Directory. We found our solution with HID DigitalPersona. The integration with Active Directory works really well. Software upgrades are simple and the USB fingerprint readers have lasted years. I like that you can use a number of different factors for authentication such as password, fingerprint, PIN, one-time password.
  • Active Directory integration
  • Windows multi-factor authentication
  • Web browser password manager
  • Support at times has been difficult to work with.
  • Not compatible with all built-in laptop fingerprint readers.
  • Software interface is not bad but could use a refresh soon.
HID DigitalPersona is going to be great for any organization using Active Directory and Windows that is looking for additional authentication options. I believe that it also can integrate with Azure AD. It would not be suitable for an organization running Linux or MacOS as the software is not compatible with those platforms.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
My use of HID DigitalPersona for employee authentication when they access the company's HR system is one my main use of it. This system needs to be protected from unwanted access because it holds private employee data, including payroll records and health information. I can make it much harder for unauthorized users to access the system by requiring employees to use multiple forms of authentication when logging in with HID DigitalPersona. I use it to abide by a number of security laws, including GDPR and HIPAA, I have to protect employee data in accordance with these regulations in a number of ways, including encryption the data and mandating that workers create strong passwords. By giving me a safe means of employee authentication and data protection, HID DigitalPersona assists me in adhering to these rules. It assist us in preventing unauthorized access to sensitive data, including personnel files, customer information and financial information. Also it helps us in adhering to a range of security rules, including GPDPR, PCI DSS and HIPAA. Scope Verifying staff members' identities when they access the company's HR and other private system.
  • A range of secure and user-friendly MFA options are available with HID DigitalPersona, like employee can quickly authenticate themselves using the highly accurate and dependable fingerprints scanners from HID DigitalPersona, additionally it provides a very practical mobile device authentication option that lets users authenticate using their smartphone.
  • It assist us in adhering to numerous security regulations, including GDPR, PCI DSS and HIPAA , for organizations that much safeguard sensitive data including financial healthcare and customer information .
  • Numerous other software platforms including ERP, CRM and HR system are integrated with it, that enables us to increase the productivity and streamline their processes, it automate the process of issuing and rescinding employee access cards by integrating it.
  • Additional thorough reports user behavior and security incidents could be offered, it should offer data on successful and unsuccessful login attempts as well as access to particular systems and apps.
  • By making its staff members more receptive to client questions, there should be improvement in this support system like it could provide phone support or live chat support.
  • Clarity and concision would beneficial improvements for it's documentation, like it could offer additional code sample and screenshots.
  • We have used it to safeguard data and apps hosted on cloud server, like to mandate multi-factor authentication for staff members to access cloud-based programs like office 365 and saleforce.
  • It is used to safeguard containerized apps and microservices, like to mandate that digital certificates used for microservices' mutual authentication.
  • It is used to streamline the administration of access control and user authentication, like with serval on-premises and cloud based apps to give employees a single sign-in option.
Score 9 out of 10
Vetted Review
Verified User
We use HID DigitalPersona for secure biometric authentication. This technology addresses security concerns by providing a reliable way to authenticate employees and control access to sensitive areas or systems. It enhances our overall security measures and streamlines access control across the organization, reinforcing our data protection efforts. The scope of our use case primarily involves employee access management and bolstering security protocols.
  • HID DigitalPersona streamlines and speeds up the authentication process for employees.
  • HID DigitalPersona ensures strong security measures with reliable biometric authentication.
  • HID DigitalPersona effectively manages and controls access to sensitive areas and systems.
  • HID DigitalPersona seamlessly integrates with existing systems and infrastructure.
  • HID DigitalPersona provides an intuitive and easy-to-use interface for both administrators and employees.
  • Reporting capabilities can be improved in HID DigitalPersona for better insights into authentication and access trends.
  • HID DigitalPersona can be optimized in terms of its integration ability with mobile devices for a more versatile user experience.
HID DigitalPersona is excellent for securing restricted zones within the organization. It is well-suited for accurately tracking employee attendance using biometric verification. It is ideal for granting authorized personnel secure access to critical data and systems. HID DigitalPersona is less appropriate for managing temporary or visitor access due to the biometric setup process.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
For all of our cloud applications, including Office 365, Salesforce, and Google Workspace, we use HID DigitalPersona to enforce MFA. This makes it easier to prevent unauthorized access to our cloud applications. To access their workstations, all of our employees use HID DigitalPersona fingerprint readers. Users can now authenticate easily and securely without having to remember a password thanks to this.
  • Users can enable password-less authentication using HID DigitalPersona. As a result, users can log in to their accounts without having to remember or enter a password. This has reduced the workload for our IT team to reset passwords for the employees.
  • Strong authentication and encryption techniques are used by HID DigitalPersona, a very secure solution, to safeguard user accounts and data.
  • When connecting to our VPN, all of our employees use HID DigitalPersona for authentication. This aids in preventing unauthorized access to our VPN.
  • The cost associated with HID DigitalPersona is a bit high which will be difficult for small businesses.
  • Better integration with other security solutions is something I'd like to see. I'd like to be able to export HID DigitalPersona logs to my SIEM system, for instance.
  • HID DigitalPersona's reporting capabilities could be expanded.
I can now use HID DigitalPersona to access all of my cloud applications, including Office 365 and Salesforce. Due to the use of multiple authentication factors by HID DigitalPersona, I feel more secure about the security of my data. I can now use my fingerprint to access my work laptop and VPN easily without remembering different passwords for different logins.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I can can easily manage user access rights and permissions, adding or revoking access as needed, which is crucial for maintaining data security. HID DigitalPersona offers robust biometric authentication, including fingerprint recognition, which provides a high level of security by verifying a user's unique physical characteristics. Biometric authentication is convenient as it eliminates the need to remember and manage complex passwords, leading to fewer login-related issues.
  • HID DigitalPersona excels in accurately verifying and authenticating users based on their biometric data, such as fingerprints, facial features, or iris scans.
  • HID DigitalPersona employs advanced encryption and security protocols to protect biometric data and ensure secure authentication.
  • HID DigitalPersona offers customization options, allowing us to tailor the solution.
  • Integrating HID DigitalPersona with existing systems and applications can be complex.
  • Expanding support for mobile biometrics, such as fingerprint recognition on smartphones and tablets, could extend the platform's convenience for users.
  • Modifying pricing structures and options to make the solution more cost-effective for organizations of all sizes and budgets.
HID DigitalPersona is highly suitable for securing access to corporate networks and systems. Our employees can use biometric authentication, such as fingerprint recognition, to log in securely. Helps in time tracking and attendance tracking also.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We used DigitalPersona for MFA logging into Windows. This was to meet the need of protecting sensitive data in legacy applications that did not support MFA, as well as reports and other local files that needed additional security. DigitalPersona was installed on all our user endpoints, which was roughly 230 devices.
  • Multifactor authentication
  • Offline authentication
  • Product support and patches
  • New features
  • Local admin login
DigitalPersona does a good job with having multiple options for MFA. Our users particularly liked the ability to use Bluetooth as their MFA. There was no user interaction needed, as long as the enrolled device was nearby it would log in. This is a win for users, but also a slight weakness for security.
Score 9 out of 10
Vetted Review
ResellerIncentivized
HID DigitalPersona is a great product to support multi-factor authentication. Easy way to increase security.
  • Easy to order
  • Easy to implement
  • Easy to use
  • Might be nice to have a dual function, biometic and card reader
HID DigitalPersona is easy to implement, particularly in an office environment.
December 01, 2022

Our Users Love It

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I was looking for an MFA provider for the bank and reviewed several vendors before coming across HID. The bank uses HID to enforce MFA for our users using the Fingerprint, PIN, and One-time password options. We also make use of the Kiosk functionality for a few shared workstations. We also use the built-in password manager in some cases.
  • Speeding up the login process with fingerprint in PIN rather than having to remember a long password. Our IT department has seen a huge decrease in the amount of account lockout and forgot password calls.
  • It is highly customizable to meet the needs of remote or on-premises workers. It is all configurable through group policy, so it is very easy to set specific requirements on certain groups.
  • Setup was quick and the administration guides are very easy to follow if you need to go back in and adjust things.
  • The initial licensing took some time to receive. I believe we had to wait about 3 weeks. Once that was in place the deployment went smoothly.
For our scenario, DigitalPersona is ideal. With an on-prem DC and primarily on-prem resources, we have a large on-premises user base with a small percentage of hybrid workers. Digital Persona allows you to set different authentication requirements for machines that are 100% on domain and those that are used remotely.
Moving from a single factor 14 character password with complexity to MFA with fingerprint+pin has greatly decreased the amount of support calls we receive due to authentication issues. We have received a very positive response from our userbase. We are very happy with this product as it has accomplished both increased security by enforcing MFA for all users and a better user experience without having to remember a long complex password. I would definitely recommend this product to others in the industry.
Score 9 out of 10
Vetted Review
Verified User
Cloud Authentication is a major concern and a single failure point for us as we provision a lot of infrastructures on the cloud and without Multi-factor authentication and proper security controls in place, it can lead to data breaches and hackers exploiting vulnerabilities. Our specific use case was to eliminate the usage of shared passwords and simplify login and application access using the Single Sign-on process when accessed within the company's network.
  • Multi factor authentication and SSO
  • Helps organisation meet Compliance needs and for audits purposes
  • Provides both Fingerprint and face scan as MFA mechanism
  • Response time and overall ability to sign on using MFA is relatively slow
  • First time Success rate for MFA has improvement scope
  • Few Missing integrations
Well suited for Fingerprint-based / face scan-based MF authentication use cases. Best suited for Cloud Admin account consoles, High impact accounts/privileged user access applications where a breach of security can lead to potentially catastrophic outcomes.
Ousama Bziker | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
The HID DigitalPersona has helped our company authenticate network-based services. HID DigitalPersona has provided multiple methods to address corporate network solutions, and now we can access Cloud Applications like Microsoft 365. We have ironclad security with HID's products, which are used by thousands of organizations worldwide. The HID DigitalPersona's authentication includes one-time passwords, mobile-based push, smartcards, security keys, risk-and context-based methods, and biometrics such as fingerprint and face recognition.
  • It is user-friendly; even non-tech savvy people can benefit from HID's services.
  • Efficient when it comes to domain authentication.
  • Each person has a unique fingerprint, providing an extra layer of security.
  • It is not compatible with all browsers.
  • It is a little difficult to get in touch with tech support, but once you do, they are professional and helpful.
  • The ability to access more websites with saved passwords.
In my experience, HID DigitalPersona is well-suited for people who want to master domain authentication for their company. It provides us with multifactor authentication and biometric authentication, therefore security is always at the forefront of my mind. Another thing that I like about HID DigitalPersona is that it's extremely efficient when it comes to multifactor and biometric authentications.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our personnel required a fast way to access their computers. started to use Card readers and HID DigitalPersona. It was simple to connect their ID cards to the program, with a one-time setup for each user. After that, they are logged in with a simple scan. For the first-time login of the day, MFA takes the form of a four-digit number. After signing in, a card scan swiftly takes them to the desktop.
  • Quick authentication
  • Multi-factor authentication
  • Recovery of license takes a bit more time than it has to.
I would not suggest this to any firm that has a large number of bespoke apps. It is compatible with the majority of simple programs and web login sites. However, special programs need additional settings from their creators and are often not supported.
Rehan Kanuga | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It's simple to use and makes authentication much easier and faster. Access is quick and easy using precise and dependable biometrics that use unique fingerprints.
  • Easy upgrades
  • Password management
  • Straightforward
  • Sometimes, the fingerprint readers are picky.
  • Speed and response time should be increased.
  • It is bit pricey.
HID DigitalPersona delivers prompt and accurate assistance. When it comes to finding a solution to an issue, their support crew understands just who to contact in order to provide us with the quickest results. Because the software is encrypted in our Active Directory, moving a user to a new workstation is trivial.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Integrated with AD where our users use fingerprint readers to log into computer and web applications (password manager).
  • SSO (form based authentication)
  • integrate with AD to log users into computer
  • somewhat ease of use for users
  • very little updates is required
  • fingerprint readers are expensive and need maintenance; doesn't support fingerprint reader that comes with a laptop like Dell
  • should require installations on domain controllers
  • software is not as intuitive (end users and management)
  • software license assignment/removal is manual process
  • software upgrades on a domain controller are recommended to use their professional service
Well suited: for users who don't mind saving their own password for web applications, don't mind cleaning fingerprint reader Less suited: non-technical users, ease of SSO application management and integration
Score 5 out of 10
Vetted Review
Verified User
Incentivized
We use HID DigitalPersona for fingerprint enrollment at our organization, it's only being [used] by our department to ensure there is another layer of security. These fingerprint readers are great, being incredibly accurate, solidly built, and including a good 6 ft or more USB cable.
  • Works well with Linux Ubuntu
  • An asset to the business
  • Great biometric solution
  • Better driver availability
  • Do not buy this unless you know what you are doing
  • Basic, no frills, fingerprint reader
Does not work without drivers. Unless you have an established system that has drivers or paid support, you will not be able to use this. It does not come with software and will not work on Windows 10 without drivers.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
HID DigitalPersona (formerly Crossmatch) is being used by many teams across the organization, however, not across the whole organization for now. HID DigitalPersona helps us with simplifying multiple logins and application logins which makes it easier for teams to manage logins on their devices with higher efficiency and speed.
  • Simple and easy to setup
  • Integrates with windows login on any computer and laptop
  • Easier to manage and administrate for the admins
  • Not so easy and useful to integrate with third party applications
HID DigitalPersona is highly suited for integrated Windows login; it makes it easier to manage and administrate. HID DigitalPersona is not very useful for integrating with third-party applications, but it makes the windows login integration easier and more convenient for everyone who is working on the device for work.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Two departments right now, whole organization down the road
  • Many options for the second factor
  • Integrates with AD
  • Good support
  • Painless on boarding
  • Cost?
It is well suited for an organization that needs many options for the second factor.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
HID Digital Persona is being used by all staff at our current organization. We deploy password templates to our users for several of our applications and have biometric fingerprint readers deployed to all staff. Overall, I would say that the password manager and fingerprint readers work really well. Most issues with the fingerprint readers are resolved by cleaning the lens on the top of the reader. One annoyance we have with the Digital Persona application is the icon that is displayed above the password field routinely covers other buttons up, making it difficult to click without trying to move the icon or finding a tiny space to click the correct button.
  • Password management works really well.
  • Fingerprint readers rarely have issues.
  • Deploying templates for particular applications is fast and easy.
  • Technical support's answer to all issues seems to be to upgrade.
  • Digital Persona's icon covers other toolbars and icons.
If you need a biometric reader and a password manager in several applications with templates, this works well. If you are needing to use this in Chrome, the extension does not work so well. Most of our issues have come up with the Chrome extension and this can be cumbersome to keep updated, particularly in a provisioned environment.
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